Case study | Lead conversion
Reaching a 51% lift in conversion rates
Learn how this Inc. 500 solar company uses Faraday Monitor to power their call center with predictive lead scores.
Here’s the gist:
Lead prioritization is critical to optimizing call center efficiency and reducing overall customer acquisition costs.
Faraday Monitor automatically scores all leads (new and old), enabling call center agents to allocate more time reaching the likeliest converters.
51% lift in conversion rates, reducing the number of connects needed per appointment by 33%.